Return Policy

At Stomp Footcare, we want you to feel confident with every purchase. We take pride in the quality of our products and hope you love them as much as we do. However, if you are not completely satisfied with your order for any reason, please contact us within 30 days of your original purchase date to request a refund.

To help us process your request as quickly as possible, please include your order number, the product(s) concerned, and a brief explanation of the reason for your return or refund request when contacting us.

Approved refunds will be issued to the original payment method used at checkout. Please allow several business days for your bank or payment provider to process and display the refund once it has been issued.

Damaged, Defective or Incorrect Items

We carefully inspect and package every Stomp Footcare order, but we understand that occasionally something may go wrong during shipping or fulfillment.

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible after delivery. Where possible, please include your order number along with clear photographs of the product and packaging so our team can quickly review the issue.

Once confirmed, we will be happy to arrange a replacement or appropriate resolution at no additional cost to you.

Shipping Fees

Original shipping and delivery fees are non-refundable, unless the return or refund is the result of an error made by Stomp Footcare, such as receiving an incorrect or defective product.

Where a return is required, any return shipping costs will be the responsibility of the customer unless otherwise agreed by Stomp Footcare.

Refund Processing

Once your refund has been approved, it will be processed back to your original payment method. Processing times may vary depending on your bank, card issuer, or payment provider.

Need Help?

If you have any questions about a return, refund, damaged item, or your order in general, please contact our customer service team. We are always happy to help and will do our best to make things right.